Message clients between sessions with boundaries you control: conversations you open and close, a weekly allowance for client-started chats, a private client journal, and optional risk alerts that never send content off the platform.
Between-session contact usually means email, texts and a personal number you never meant to hand out. Secure messaging keeps it inside the platform: encrypted conversations attached to the client record, opened and closed by you, with a weekly allowance for how often each client can start one. Start a live text session for a booked session and the whole exchange files itself on that session as a read-only transcript. Clients also get a journal of their own, private by default, and if you allow sharing, an entry reaches you the day before their next session. Turn on risk alerts and client messages are screened for safety-relevant wording entirely on-platform, with urgent flags reaching you immediately.
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